In my case, I fixed the problem by deleting intuit directory under both Appdata/Local and Appdata/Roaming and then reboot my PC. Note Appdata is a directory under your home directory and by default hidden from your view. After that I had to reenter my TurboTax license code. I think this problem was caused by the email address I first used to register. Instead of using [email address removed], I used [email address removed].
