I am unable to amend my 2021 taxes. When I go back to my account, Turbo Tax says no files are found. The screen shows error:190 and I am unable to download any information I have submitted to even print and file by paper. Yet another screenshot shows the taxes were filed, pending then rejected. I have paid for the Premier coverage and have spent $326 and have not been able to resolve it. When somehow I did get a live person, not long after I originally filed, I was on the phone for 3 hours and passed along from person to person because they didn't know how to resolve the problem. Please help to move forward...
