I'm facing the same problem. I just spent a long time with support agent who gave up and just told me to wait "24 to 48 hours" for no apparent reason. I filed with turbotax online for the last 8 yrs and could download immediately without issues. Trying desktop this time and it was a disaster. No one to help and I can't get my tax returns.
I told them to help me transfer this to online or to another machine so I can try from there, but they said they won't do it.
Wondering if I should go to another tax software from next year.
