Turbo Tax Premier 2022 bought at Costco-cannot activate license code

I purchased at Costco the Premier 2022 like I do each year.  I went to the sight installturbortax.com and input the license code given.  It said that my code was either stolen, already used, there is a problem and to call a number.

Verizon message came on stating the number can not be connected.  I have gone on turbotaxhelp.com and all they have is asking which program I want to purchase.  I have already spent money on a program I want.

Any suggestions are appreciated.  email me at [email address removed] if you are a turbo tax consultant or similar expert.  Thankyou!