Get your taxes done using TurboTax

I have the code.  It came with the disk I purchased new at COSTCO in 2020.  When I enter the code, it says that code has already been used.  Of course it has, I used it when I installed this software and paid my taxes.  It gives me Error code 603 and won't let me into the Turbotax.  But how can that be?  I never uninstalled the software.  I just haven't used it since 2020 and now it doesn't work.   I didn't think the code or the software would expire.