Be sure to enter all W2 income before entering child care expenses.
If you are answering questions and being kicked out, you do not qualify. If you did not have employment income but are disabled or a student, you must fil that information in. If a parent did not work and was neither a student nor disabled, there is no child care credit.
Please see full details of requirements for the caregiver information, expenses, ages, etc at What is the Child and Dependent Care Credit?
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