I finished my 2022 taxes approximately 30 days and received both a federal and tax refund. Obviously my efile to the feds and state were accepted as both sent me my refunds. So why do I keep getting emails from Turbo tax (with my sign in partially identified) asking me to finish my taxes? When I sign in with my username and password, it directs me to the beginning of the preparation of my taxes like I am a new user.....and when I click on the hot button to view my submitted tax forms and documents, it says I have not completed my taxes. So what gives here?
