Get your taxes done using TurboTax

We logged in to USAA multiple times yesterday, clicked the Tax Center link to Turbotax, signed in through the link provided page and never received the USAA discount. It processed our credit card before being able to review the total amount charged and we have paid full price. The discount is not being applied even though the proper steps were followed. We have done this every year for a long time. The discount is not being applied and we would like to receive a credit for being a USAA member.