Get your taxes done using TurboTax

I followed all the steps that were outlined in these postings, including logging completely out of Turbo Tax, clearing cache and cookies within the browser and completely closing out of it; and, trying a different browser.  None of the steps have resolved me getting the $20 discount that was advertised on the turbotax.intuit.com/ page, 'Get your taxes done right and save up to $20 on TurboTax online federal products'.  I did go into Tools to check my TurboTax fees, and the discount is not showing.  I would like to complete my filing; but, since this discount was advertised on the TurboTax webpage and all the steps have been followed, I would expect to get this discount.  Please advise on next steps.