I've seen the recent posts, and I feel your frustration.
About 2 years ago, I posted that Turbo Tax deleted my tax return too. Since then I have taken extra steps to protect my data because I still don't trust TurboTax
1) I print a paper copy of my return
2) I print a PDF copy of my return and save it to the cloud
3) I control where my TurboTax file is saved (not locally) and make sure I have a backup copy saved to a cloud drive
I'd like to recommend a solution for Intuit. You can help fix this issue by providing users with enhanced functionality on saving files. You could add a feature - provide an option to save a backup file to some kind of TurboTax cloud drive - it could even be a new product or way to differentiate themselves from HR Block. They could even auto delete the files after 3 years. Would I pay a minimal storage fee of $5 or something just to ensure sure my data doesn't get deleted due to system or software update? Sure.
It would sure beat the frustration that exists in you tax community.
