Get your taxes done using TurboTax

Well they are not supposed to call you back.  The system is supposed to call you back and connect you with an available agent.  The system will keep calling until you answer.  It can still be calling at 1:00 AM.  That is what I referred to as bein annoying as a telemarketer.  Agents work from their homes and the internet service is not consistent.  That is why calls get dropped,  not because of hang ups.