Get your taxes done using TurboTax

I have not been able to efile my Pennsylvania state return. First it says I cannot put Names in worksheet then it says it needs them. I just keeps doing that, I never get to file it. I paid $25.00 to file it, I have to mail it in so I would like that charge placed back on my card as I cannot use it and have n to been able to get any help with it.