Update…
I uninstalled TurboTax and reinstalled it with reboots along the way. It failed again as described.
I then uninstalled TurboTax using Revo Uninstaller – the free download version. This 3rd party product walked me through the uninstall. It also walked me through the process of scanning and removing residue program files and Windows registry keys. I rebooted and reinstalled TurboTax.
Yippie, TurboTax now works on my machine.
I am very disappointed with the TruboTax experience this year. Having to hunt around to find a 3rd party product to fool around with Windows registry key is a bit over the top. I think there’s lots, and lots, and lots, of opportunity here for Inuit/TurboTax to do a better job.
