I use the desktop Turbo Tax, not the online. I have used TT for many years.
The specific task I am trying to complete is to pick up where I left off in my tax preparation so I can complete it.
In the past when I finish working on my taxes I save them and log out. Days later when I logged back in it took me to where I left off. Now it does not take me to where I left off.
In reading posts about others that have had the same problems they say various ways to get back to where you left off. Do this or do that, click on this then on that. When I try I don't have the same options in my Turbo Tax as are offered here.
I am a private party, not a tax professional. When I click continue return it should take me to where I left off so I can continue, but instead it takes me to the beginning. I don't always remember exactly where I left off.
Is there any reason Turbo Tax can't be made user friendly?
This same question is asked year after year.
