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Get your taxes done using TurboTax
Turbo Tax should clearly disclose all fees for every step of the process for purchasing software and filing taxes, this is not presented to the customer until the end of the process, which is not transparent, and it is a deceptive business practice.
They should be upfront with all the fees before you start the process, not hidden until the end. We were charged $90 plus tax to download the software for two states ($45 each), then we were charged $50 to e-file for two states ($25 each). This was very disappointing after all the time it took to input all the information to complete our taxes.
March 19, 2023
12:16 PM