@MarilynG1 No, it is not acceptable for this to be going on 4 years (after reading posts, it may have been first reported 6 years ago) after it was reported. It doesn't download the total, it just downloads the first one or two accounts and stops but acts like it completed. It is completely unacceptable that this is still going on. There is no way to make it download the rest, so its actually worse than nothing since it doesn't help and can actually result in under reporting income.
I assume Intuit will reimburse us for any penalties caused by this egregious failure to correct a reported bug.
