If your affiliate partner discount for TurboTax is not applied
If you followed the preceding steps and your affiliate discount has not been applied, try deleting your cookies. Then follow these steps:
- Go back to the special website provided by your bank, credit union, or insurance company, and select the TurboTax link or icon
- This will take you to the special TurboTax-branded affiliate site with the discounted pricing
- Sign in to TurboTax and open or continue your return
- Select Tax Tools on the left, and then Tools
- Now select the My Fees button. It should show the discount
