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Get your taxes done using TurboTax
All of my tax files- from 2014 to last year are gone. Years of work. The Turbo Tax update moved all of my files somewhere.
I tried ALL of the suggested fixes. None work. The files are not in the trash. The files are not in the recycle bin. The files are not in documents or downloads.
The Turbo Tax help line says they have never heard of this problem despite the fact that many of us have been calling for a solution. The help line people don't seem to understand how Turbo Tax works. I was told to decline updates. ??? I was told many other really odd things as well. After talking to someone for over an hour a few days ago, he disconnected me. He had my phone number but never called back.
There is obviously a programming error in the Turbo Tax updates.
This has been going on for years now. Why can't the programming error be fixed already?