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Get your taxes done using TurboTax
I ran all the searches. I spent an hour and a half on the phone with a tech that knew less about computers than I do. He wanted me to install updates for a printer I no longer have to fix the problem. The files are missing. I ended up taking a day off work and redoing my taxes to meet todays deadline. I have had good luck with turbotax in the past. I purchase both Business and Personal every year. This has caused so many problems and cost so much money for me I am actively looking for an alternate company to use as well as warning friends and family about the issue. Yesterdays phone call with an "expert" was one of the most unproffesional experiences I have had with tech support.
March 15, 2023
10:04 AM