Get your taxes done using TurboTax

Here's something that's pretty quick to try.   It may or may not make any difference.

 

Since you are using desktop software, see if it's a screen resolution or scaling problem in your Windows settings.   Those settings are known to at times cause other problems with the desktop software.   It can't hurt to try.

 

In Windows 10 to get to the scaling and resolution settings click the Windows start button in lower left corner, then choose Settings (gear icon), then System, then Display.   Or for a shortcut, you may be able to simply right-click on an empty area of the main Windows desktop monitor screen (not the TurboTax program screen) and in the popup menu choose "Display settings".

 

NOTE:  After you change the scaling or resolution setting as discussed below, you may need to close and relaunch TurboTax for the change to take place.

 

First try the scaling setting.  In your Windows Settings do you have scale set to a higher value than the normal 100%?  If so, change it back to 100%.   Then try to submit the return again.

 

If lowering the scaling to 100% didn't help, then it may be screen resolution.  Keep the scaling at 100%, and try a lower screen resolution such as 800x600.   If that doesn't work, then try 1024x768.    If still not working, then gradually increase the screen resolution to the next level.