It is not true that TURBO TAX will supply help if contacted. They cannot solve the ‘address does not match’ problem, yet they continue to falsely advertise that state returns can be electronically filed using their product. For the extra money you pay to get the state return capability, you can prepare your state return, but you will have to print it (in my state about 26 pages) and mail it in. Be sure to allow yourself enough time to do so - or switch your business to a vendor who can accomplish basic payment programming. I truly don’t know what advantage TT gets in forgoing the $19.95 fee for electronic filing, but it strikes me as a really stupid business move.
