Thanks for the reply. My TurboTax software automatically updates every time I open it. I have tried repeatedly to import from It's Deductible by using both the "import" dropdown under "file" and going to the step-by-step to open Charitable Contributions where I am prompted to import from It's Deductible. I get the same error message each time "No user found or no user data available". However, I am able to log into my account on the It's Deductible website using the same username and password, and I can see all the charitable contributions I have already entered for 2022.
