I hear you about the "satisfaction guaranteed" baloney! I discussed getting some credit with the tech support representative yesterday while trying to figure this out. Still, she quickly advised that once I e-file, TT is "unable" to provide credit or refund. I hope TT is reading the room in pages like this one, and if you are (TT), you are clearly losing return customers next year. I don't anticipate needing any unique forms like this one again, so I'm just as happy to leave TT as they were to not account for their own coding error with this form that is basically a repeat of last year's form (correct, but very late) with a new year. At least some sort of mea culpa or acknowledgment of the error would be better than the script their tech support and reps are providing.
