Import from Wells Fargo Advisor

March 10, 2023- I was able to import 1099 from Wells Fargo Advisor. Stepped away from computer without saving and power went out. Lost half of my return including imports.

11th started over. Now get error on importing that nothing is available for download. I've seen suggestions of changing password. Done but didn't help. Is this a hit and miss issue between Turbo Tax and Wells Fargo?