Get your taxes done using TurboTax

I think my solution from a few years ago still works.  It looks like TurboTax has not fixed whatever the error is in the C:\Users\<your-user-name>\AppData\Roaming\Intuit\TurboTax subdirectory, so the directory must be renamed (or possibly deleted?) before you try to open TurboTax again.

 

To recap, here is the solution (on an Windows 10 or Windows 11 system):

 

Step 1: Open File Explorer and go to: c:\users\<your-user-name>

Step 2: Select the View menu and check "Hidden Items" (so that you can see the AppData subdirectory)

Step 3: Go to  C:\Users\<your-user-name>\AppData\Roaming\Intuit\TurboTax

Step 4: Rename the TY19, or TY20 or TY21 or TY22 directory to TYXX

Step 5: Open TurboTax again

 

Hope it is that easy. 

 

Best wishes,

Terry