I did that. It didn't work. In fact, I did it twice. Once with my virus software running and once without it.
No, i have the screen shots of right before i hit "purchase" and right after. I also spoke with someone in sales, at length, sent the screenshots and was told they would send me an email to obtain the refund. Never received the email I;ve spent HOURS on the phone trying to get Quickbooks payroll fixed, get the refund I was told I was receive and to try to get Turbotax working.
And... NOTHING
