They just gave you detailed step by step instructions of how to correct it. Here in the forum we have given detailed step by step instructions of how to fix it.
Then as a last resort they told you what to do if you were unable to fix it using the detailed instructions. Print it and mail it.
What more could you possibly expect? Not to be a smartass but they can't edit the form for you. If you are so upset with Intuit that you can't think straight then whose problem is that?
