Get your taxes done using TurboTax

How do we access the desktop version? I’m so fed up with TurboTax right now. The agent (sup)  that I spoke with for over an hour took over virtually and still couldn’t figure it out. She was as confused as I. She advised that there was already a ticket submitted for IT and that they’re trying to fix the she. However, no timetable as to how long this will take. I just want to be able to do this myself at this point.