MarilynG1
Expert Alumni

Get your taxes done using TurboTax

Because there are so many variables involved in importing tax info from financial institutions, it's difficult to determine why it works for one person and not another.  Some Merrill users have reported that their import worked after multiple attempts.  

 

This FAQ contains some Troubleshooting Tips that may help you.  You always have the option to use Sales Section Totals or Contact TurboTax Support.  

 

 

@h-ryan 

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