This issue cannot be fixed in Turbo Tax. The issue is the IRS. I had to use the IRS "Free File" using these tax forms, and got the same rejection directly from the IRS. "Free file" allows you to add a note of explanation that Turbo Tax does not have. I do not know why this is happening. I did have a COBRA plan and did compare it to the marketplace coverage as they were about the same price, but was nowhere near as good. Maybe I gave them my info or the COBRA plan threw the IRS off. I have no idea.
DO NOT MAIL YOUR FORMS as Turbo Tax suggests. I attempted to do this last year only to have some IRS worker send me a rejection by claiming I never submitted the form in July. They also included part of someone elses taxes and SSN in the papers they sent back to me. Im guessing they are overwhelmed and this is an easy way to get out of processing peoples taxes because I definitely mailed the 1040. I then sat on hold for many hours over many days and got ahold of no one. I couldnt even make an appt with my local office. Id literally get a robo message that the office was busy and no one could take my call,every time I called. There were major budget cuts to the IRS under Trump, and the new McCarthy-led congress just slashed even more, since Oct. Im not sure why they are bragging about it. The IRS is a hot mess and will not and cannot process mailed in forms.
In October I found Free File, which is the IRS option to file electronically and was able to access all forms. I would prefer Turbo tax as its easier and Free File does zero work for you. Its a horrible interface and you have to figure out everything on your own. It also rejects your form multiple times over small errors, and not all at once, and its extremely difficult to interpret the errors, so its tedious. But my return was finally accepted by the IRS both times this way.
