There are two options for importing. One appears as you use the usual step by step approach. There is another import button that you will find in the file menu. This allowed me to import my second Fidelity account. Before this button was pointed out to me I was repeated cycled back to the second account. Customer service was of no value but the tech support guy was helpful. Unfortunately I'm still not sure that my other imports have been accurate.
This is clearly a TT problem and not the fault of financial institutions. In the past I found TT to work pretty well but it remains to be seen if I stay with the company.
