The issue with the payment screens has nothing to do with the computer resolution. I used the same computer as last year and didn’t have any issues last year but it was very frustrating this year. The agent I talked to asked me to charge the resolution which I did few times and still could not access the “Continue” button. In the matter a fact, the whole form will disappear from view and could not access it again, and the Turbo Tax screen get frozen, the only way out, was to hover over the TurboTax icon on the taskbar to see both screens and then close the payment screen and start over again. However, I did get it to work by using the tab bottom to jump through the fields on the payment screen and just guess how many times to hit it before the focus is on the “continue” button. Was painful and frustrating, very disappointing to the quality control and testing the product and functionality before releasing the software, hopefully it gets fixed soon, have another return to file 😳
