rschill
Returning Member

Get your taxes done using TurboTax

I have TurboTax Premier 2022 and as in past years when you first start TT or when TT reviews your return, it first wants to update the program. After fighting this issue for several hours and reading Intuit's discussion on the problem. TT states "If your wireless connection is interrupted or isn't working, you won't be able to update TurboTax for Windows. As a result, we recommend using a wired, broadband connection with your TurboTax CD/Download software" I had no problem downloading the software through my wireless connection. Trying to update the software was not possible with my wireless connection. Fortunately., I have a PC that can take either a wireless or wired broadband connection. I hooked up the wired connection and in less than 4 minutes the update was finished. I never had to do this in previous years with TurboTax. Obviously something changed for the 2022 tax software and it is causing many users an "updater headache". Intuit should be able to fix this so that wireless connections work for updates as they have in previous years. Nothing has changed on my system in 2-3 years and this was never a problem in past years.