- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Turbo efile rejected twice after submitted with payment. What should we do?
My boyfriend & I are not married, but claim one child each of our children with no issues for the past several years. Turbo this time around made mention of adding a dependent at $0 dependent care for a dependent that is not being claimed, which we did, but one of us entered the SSN for one of the children not claimed & one of us left the SSN clear. Now it's creating issues on my boyfriend's filing as it was rejected twice for the same thing, but we can't get to the section to remove the child dependent to fix this error code 2441. It's not even showing the other child to be removed. He's already paid & submitted the efile twice so we're being told we can't clear the form to start over to remove. Not sure what to do here at this point especially since he's already paid for the return, or what would happen if we attempted to clear the form.