Get your taxes done using TurboTax

“I would like“I would like to take a deeper look at this. However, I 
nee, “I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the  directions below:” 

TurboTax Online:

1. Sign into your online account.
2. Locate the Tax Tools on the left-hand side of the screen. 
3. A drop-down will appear. Select Tools   
4. On the pop-up screen, click on “Share my file with agent.”
5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
6. Please provide the Token number in a reply to this post.

TurboTax Desktop/Download Versions:

1. Open your return.
2. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent”
3. This will generate a message that a diagnostic copy will be created.  Click on OK and the tax file will be sanitized and transmitted to us.
4. Please provide the Token Number that was generated in the response.  

d a diagnostic file which is a copy of your tax return that has all of your 
personal information removed. You can send one to us by following the 
directions below:” 
TurboTax Online:
1. Sign into your online account.
2. Locate the Tax Tools on the 
left-hand side of the screen. 
3. A drop-down will appear. Select 
Tools 
4. On the pop-up screen, click on 
“Share my file with agent.”
5. This will generate a message 
that a diagnostic file gets 
sanitized and transmitted to us.
6. Please provide the Token 
number in a reply to this post.
TurboTax Desktop/Download 
Versions:
1. Open your return.
2. Click the Online tab in the black 
bar across the top of TurboTax and
select “Send Tax File to Agent”
3. This will generate a message that 
a diagnostic copy will be created. 
Click on OK and the tax file will be 
sanitized and transmitted to us.
4. Please provide the Token Number 
that was generated in the 
response.  to take a deeper look at this. However, I 
need a diagnostic file which is a copy of your tax return that has all of your 
personal information removed. You can send one to us by following the 
directions below:” 
TurboTax Online:
1. Sign into your online account.
2. Locate the Tax Tools on the 
left-hand side of the screen. 
3. A drop-down will appear. Select 
Tools 
4. On the pop-up screen, click on 
“Share my file with agent.”
5. This will generate a message 
that a diagnostic file gets 
sanitized and transmitted to us.
6. Please provide the Token 
number in a reply to this post.
TurboTax Desktop/Download 
Versions:
1. Open your return.
2. Click the Online tab in the black 
bar across the top of TurboTax and
select “Send Tax File to Agent”
3. This will generate a message that 
a diagnostic copy will be created. 
Click on OK and the tax file will be 
sanitized and transmitted to us.
4. Please provide the Token Number 
that was generated in the 
response.