That you for the reply, this is the same workaround I did last year. It is misleading to say the desktop version supports crypto, which it doesn't. The online version does, and you can start online and then move to the desktop. But if someone has already started in desktop, they have to completely start over in online, then come back to desktop. The desktop version should be update to include it. Or at minimum the very first question when someone starts a return in desktop mode should be about crypto so it can provide them this instruction.
