I don't understand what entering 1098-T information has to do with the fact that Mint can't update balances for mortgage loans from Northpointe Bank. You're correct that entering the 1098-T information manually in TURBOTAX is a simple workaround in the process of completing tax returns. But it has nothing to do with the issue reported; MINT hasn't been able to update account balances for loans serviced by Northpointe Bank FOR MONTHS. It is tiresome to get the error message every time Mint tries to update balances. AND frustrating not to have balance sheet / net worth information up to date.
