The workarounds have not been useful. In response to an email from TT's Employee TurboTax Specialist, suggested I call TT after speaking with Edward Jones. The EJ's tech support person did follow my sign-in to their system and noted no problems. He did note that EJ has been getting a number of inquiries from their clients that some of their information is not being accepted into TurboTax. He said that TT's problem is with the Consolidated 1099 Statements and that I should call TurboTax and submit a Support Ticket. I did call the 800 number for support and the phone system doesn't give a allow for a live assistance. So, there is no problem with passwords or or methods of sign-in. The problem, according the the EJ Tech is with TurboTax not handling the consolidated reports (which is has done without issue in prior years).
