I don't know how you're affiliated with TT. While you pretend to speak with some sort of authority or knowledge, you actually know nothing about my situation. The main selling point for me purchasing this TT product was the expert support that came with it. For all of the 6 or so years I've been using TT, CPAs have been available to me over the phone. In order to reach an expert, I have to call the support number and have someone, i.e. a live person, transfer me to the expert. The issue I'm having now, which you didn't address, other than provide a link to the phone number I referenced, is that I can't get the obnoxious robot to connect me to anyone who can help me.
It would be interesting to know if anyone at TT reads this community board. I figure they spent so much money on Super Bowl ads, they cut back their support staff even more.
