Get your taxes done using TurboTax

No can do...I have been posting for a week or two now. I have tried most every fix suggested to no avail. Funny I can log into EJ with the ID/Pswd and the same fails when going through TT.  One poster in the thread stated that when he did his daughters taxes on 2/4/23 importing worked just fine.  When he went to do his taxes around 2/15 +/- he received the ID/Pswd error.

 

I also spent almost to hours with EJ Customer support and could not get my login to fail or the TT login to work. I also checked with Apple Support to make sure I had no Safari or OS incompatibilities.  I believe the EJ new website was in service prior to 2/2023, so, I'm back to - if it worked on 2/4 but not on 2/15 what changed?  The only change was the TT update when starting the TT Premier  for MAC.

 

If you find something let me know. 

 

BTW, I am using a MAC Book Air on 12.6.4, Safari on 16.3 and TT Premier for MAC for 2022 desktop with latest updates.