I am writing to express my extreme dissatisfaction with the delayed release of the forms required for tax filing. It is unacceptable that Turbo Tax has dropped the ball and failed to provide the necessary forms for use in a timely manner. As a result, working families are facing extreme hardships and struggling to meet the deadline for filing their taxes.
I understand that the forms have been delayed for over a month, and this is causing a significant amount of stress and anxiety for many taxpayers. The fact that competitors have already released these forms months ago only highlights the poor performance and lack of efficiency on Turbo Tax's part.
Furthermore, I am disappointed by the deceptive practices that were employed by Turbo Tax in not letting customers know that the required forms were not available until the end of the process, after payment had already been made. This is not only unprofessional but also unethical, and it creates a sense of mistrust among customers.
I urge Turbo Tax to take immediate action and release the required forms for use as soon as possible. Working families and individuals are relying on this service to file their taxes accurately and on time, and the delay is causing unnecessary stress and hardship.
I hope that Turbo Tax will take this matter seriously and do everything possible to rectify the situation promptly.
