Anonymous
Not applicable

Get your taxes done using TurboTax

I tried launching Turbo Tax first thing this morning. It behaved poorly as previously described with one exception:  The app appeared to go through its normal update cycle.  Then it crashed.

 

As suggested, I renamed the folder containing the underlying data files. I also moved it. I then tried launching the app.  It crashed as previously described.

 

With the folder containing the underlying data files renamed and moved, I uninstalled Turbo Tax and shutdown the PC.  I restarted the PC and reinstalled Turbo Tax. Same thing: It crashed as previously described.   

 

I submitted 3-5 crash reports this morning. It would be great if you all looked at them.