Get your taxes done using TurboTax

we can't see your return or the IRS letter so don't know what the issue is.  kind of doubtful that Turbotax has been wrong for 20 years and no one has caught it. also, the tax laws have changed substantially over the past 20 years.   that refund you got was for a specific year. after 3 years any errors resulting in tax overpayment would have been forfeited under the tax laws,