Our 11 year old is "nondependent", even though we are filing as married

We have a natural 11 year old child, born after we were married, and we have always filed as married.  This year, even though we entered the data the same way, and were told that we qualified for child tax break, the child is listed as "nondependent" on our information page and not listed on our 1040 form.  We filled out the dependent worksheet manually at first, (nondependent) and went back and filled it out in the step by step, which told us we were qualified for tax deduction, yet she is still listed not listed as dependent on our 1040.  Due to some major investment capital gains this year, our income reach several hundred thousand (mostly capital gains), higher than previous years.