Get your taxes done using TurboTax

I used suggestions on this community and this is what worked for me:

Use Chrome to log in to Edward Jones.

Change password to 10 letters and 1 number.

Check remember this device.

Leave Edward Jones open and open Turbo Tax.  Used my ID and new password.

At last, I was able to import data!!  

This is the first year I've had this problem and TT needs to get something fixed!!