I don't understand. I have TT 2022 on my laptop after buying the CD and installing it. This problem is only happening on a return I'm helping a friend with. My return works fine. I helped her last year and she has the .tax2021 file on her computer. We would have preferred to load TT 2022 on her computer but she does not have a CD drive. (Since I bought it I thought I can load it on up to 5 computers.) She emailed the .tax2021 file to me. I started TT2022, started a new return and located her 2021 file to get things started. Her data *appeared* to transfer over. Her name, address, employers all were loaded to the new file. Then things got strange. As I said above, when we got to the state refund section, the program began asking questions I have ever seen. For example “Taxes paid in 2021”. I found that odd because the program has access to that info from the 2021 return. Then thing got worse when some prepopulated numbers were just wrong. Then the program stated that she had taken the standard deduction when that is not correct! She has a large mortgage and itemizes deductions.
Can I do a 2022 return for a friend by emailing a .tax2021 file to my computer and starting with it?
Can I load TT2022 on a computer without a CD drive if I purchased it on a CD? If so, how?
Thank you
