Thank you for being willing, but unfortunately, calling to get the token number is not possible for those of us working in this forum.
Just to clarify for you, a token number is simply a 7-digit number that we can use to access the sanitized version of your tax return. Only Intuit employees have access to this system, and the tax file that we can retrieve contains no personally identifiable information. Everything personally significant has been changed to xxxx and only the numbers in the return remain so that we may try to trace any issues you are having.
Having the sanitized tax file gives us a head-start to try to resolve the issue without having to re-create it from scratch and possibly missing something that you had entered for your return.
@ayhambahnassi
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