Please see the workaround provided in this thread.
S Forrest LO
Employee TurboTax Specialist posted the above message yesterday. The tread does not exist. I am having the same problem described by other users. I use the desktop version so I use the TT app and don't access using a browser. When I've tried the Import, I selected Fidelity Investments-Net Benefits which allows me to enter my Fidelity ID and PW. After a short pause, A message comes back that there is not a secure connection. I did an update to the TT software before trying the import. Any other suggestions?
