I have tried all this. Just spent 45 minutes on the phone with turbotax expert, mostly on hold and then the call was cut off. She had me download "glance" that let her look at my screen, told me it was Fidelity's problem, I said it wasn't because I was trying to signon from the file drop down menu. Had nothing to do with Fidelity. Then she told me I would just have to enter data by hand. I told her I would take a refund and go to another company. She went back on hold, then the call was dropped. Turbotax has a problem they either don't want to admit or fix, or they don't know how to fix.
I wish they would just drop the logon to turbotax to import. It has never been there before. I don't need their extra security
