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Hello, I have now received two messages for an invoice for Norton LifeLock by intuit. A three-year subscription invoice with a [phone number removed] which comes up as Arlington Vermont. Two weeks ago, I called the number and the phone quickly disconnected. So, I called Norton LifeLock, a different number two weeks ago they referred me to Intuit. I kept checking my account to see if a charge was debited, but I never got one for the amount on the invoice. $349.99.
Today I received that same message and invoice for the second time, same number. When I called the 802 number this morning, it rang and then rolled over to another ringing phone and a un- intelligible man answered. I could not understand a word he said, lots of background voices and noise. I hung up.
I was reviewing the chats and messages in the "Community" on Turbo Tax this morning and saw that someone else had complained of the same issue. I copied the response email to report.
I appreciate anything you can do to stop this. The emails started after completing my taxes on Turbo Tax, Which is my only connection to Intuit. I attempted to email this message to [email address removed] but it was returned unknown.
Sincerely
Roseanne
‎February 28, 2023
7:11 AM